The Experience Boutique is a customer experience consultancy based in Hertfordshire, UK. We provide detailed reports to help businesses to differentiate themselves in the marketplace through customer experience excellence.
The reports we produce give you an unbiased and objective insight into the way your customers perceive the customer experience that you offer. The regular feedback provides information on what is working well and what can be improved. From these results we create clear action points for your team. This creates an atmosphere of ongoing improvement within your organisation.
At the Experience Boutique we share a passion for both customer service excellence and employee engagement. We believe that these two factors are intrinsically interlinked and closely dependent upon one another.
Discover more about the Experience Boutique ethos.